Filter by topic
All
- All
- Frequently Asked Questions
Need Help?
If you have an issue or question that requires assistance, start a Live Chat for instant help or drop us an email — we’ll get back to you within 24 hours!
Frequently Asked Questions
Q: Where do you ship from?
Shipped directly from our warehouses, wherever your item is stocked.
Q: How long does shipping take?
Delivery usually takes 3–7 business days, depending on your location. You'll receive a tracking number once your order ships.
Q: How much is shipping?
We offer free shipping on all orders
Q: Can I return or exchange a product?
Yes. We offer a 60-day return policy from the date of delivery. Items must be unused, in original condition and packaging.
Q: What if I receive a damaged or wrong item?
Contact us immediately via Live Chat or at info@vitanok.com
with photos, and we’ll send a replacement or process a refund.
Q: Which payment methods do you accept?
We accept American Express, Apple Pay, Discover, Google Pay, JCB, Mastercard, and Visa.
Q: Are your products authentic and high quality?
Yes. Every Vitanok supplement is 100% authentic and manufactured in the USA in FDA-registered, GMP-certified facilities. We partner only with trusted manufacturers, and every product is third-party tested for purity and potency before it reaches you.
Can I cancel my order after placing it?
Orders can be cancelled within 24 hours of purchase. After that, they are processed for shipping.
How can I contact vitanok?
Is it safe to shop on vitanok?
Yes. Shopping with Vitanok is 100% safe. Our website is protected with SSL encryption, and all payments are processed securely through trusted gateways like Visa, Mastercard, Amex, Apple Pay, and Google Pay. We never store your payment details, and your personal information stays private.